Many Toshiba customers will be approached or called upon by fraudulent telemarketers (a.k.a. toner phoners) who may mislead you into buying toner or other office supplies at outrageously inflated prices.
To avoid being "scammed," watch out for:
- unfamiliar callers who may pose as your regular supplier;
- an offer you must act on today;
- a caller who may ask for a credit card, copier system serial number, or even your social security number.
Always ask for a written offer and make sure the exact quantity is specified.
If you have been victimized by a fraudulent telemarketer, report the crime to either your State Attorney General’s office, or contact the Federal Trade Commission via their website http://www.ftc.gov. Or contact Toshiba at (949) 462-6993 and we will report the crime for you. By reporting the crime, you can help law enforcement offices prosecute fraudulent telemarketers.